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    Personalization : The new game changer with Sitecore and Salesforce

    Brands can no more rely simply on content development and search engine rankings with cut throat competition and more than ever demanding customers

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    CX trends to watch for in 2019

    Customers of today are seeking more meaningful and personalized conversations with brands

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    Robotic Process Automation

    The process by which businesses can train robots or computer software to emulate and routine or repetitive responses generally given by employees into higher ROI and time efficacy

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