• Space

    Leveraging Micro-moments to Stay Relevant with Your Prospects

    Customers need to be provided with hyper-personalized content with the help of user data through out their journey

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  • Space

    CX trends to watch for in 2019

    Customers of today are seeking more meaningful and personalized conversations with brands

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  • Space

    Driving customer engagement in a fast-paced BFSI domain with Messagepoint

    The BFSI domain certainly has a greater need for investing in customer communications management (CCM) than any other

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Customer Experience

21st

Feb 2019

Data-driven Marketing is indispensable for strong CX

Posted by Anand Singh Bhandari| Customer Experience

Getting the right audience at the right time with the right message is essential to drive relevant participation and meaningful communication. To achieve this, your marketeers need to align their campaigns along data rich trajectory, understand the various user

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30th

Jan 2019

CX trends to watch for in 2019

Posted by Vikas Kumar| Customer Experience

Hyper-connected customers of today are seeking more meaningful, personalized and relevant conversations with brands. If you fail to deliver such cross-channel brand experiences and multi-channel customer communication (website, mobile, e-mail, print,

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