• Space

    Why do you need a digital workplace

    Collaborating from anywhere, anytime and any device

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  • Space

    OpenText - designing communications spanning the customer's lifetime

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  • Space

    Driving customer engagement in a fast-paced BFSI domain with Messagepoint

    The BFSI domain certainly has a greater need for investing in customer communications management (CCM) than any other

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Customer Communication Management

9th

May 2019

Deliver seamless communication for exceptional customer experience with quadient

Posted by Nagesh Goyal| Customer Communication Management

Companies need to deliver delightful experiences to customers with relevant, meaningful and personalized omni-channel communications in order to gain the competitive advantage and build customer loyalty.

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17th

Apr 2019

Why CCM solutions are indispensable for modern enterprises

Posted by Nagesh Goyal| Customer Communication Management

Real-time, multi-channel and interactive communications can dramatically lead to improvised CX through a centralised Customer Communication Management platform in various ways. Leading CCM integrations create hyper-personalised real time contextual communication across multiple channels

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11st

Apr 2019

OpenText, designing communications spanning the customer’s lifetime

Posted by Yogesh Gupta| Customer Communication Management

For organizations desiring an improved CCM, or one synchronised to the requirements of the millennial customer, OpenText has emerged as a force to reckon with.

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28th

Mar 2019

Driving customer engagement in a fast-paced BFSI domain with Messagepoint

Posted by Yogesh Gupta| Customer Communication Management

With Messagepoint the time to market has decreased as users can modify content on their own in Messagepoint’s SaaS content management solution. Apart from that they can also utilize graphical elements inherent in Messagepoint to create or modify mailer designs.

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