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About Author

Vikas

Vikas Jamwal

Global Delivery Head - Digital Content Management & Application Management

With Espire since 2004, Vikas leads the delivery organization of Digital Content Management & Application Management. He drives digital transformation services at Espire, with focus on customer experience & delivery excellence. Vikas' responsibilities include defining best practices for project & process effectiveness, with emphasis on delivery of projects that strictly adhere to client objectives, budgets and timelines. He actively collaborates with Sales for project feasibility studies and client engagement initiatives.

Overall, Vikas has 19+ years of experience in various technical roles. During this period he has gained expertise working on major digital content management systems such as SDL & SharePoint for some of the top Fortune 500 companies. He also has in-depth knowledge of business functions across a wide spectrum of industries ranging from Telecom, BFSI, Manufacturing, Supply Chain Management, Travel & Sports.

He is a Bachelor of Technology with specialization in Computer Science and a Masters in Business Administration (IT).

Author's Post

1st

Mar 2019

Leveraging micro-moments to stay relevant with your prospects

Posted by Vikas Jamwal| Mobility

There are now hundreds of these micro moments that happen every day while customers scrolling through web pages, watching videos or sending online messages. Being present in all these moments to capture the customer's attention is a necessity for brands in the digital age.

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