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    Personalization : The new game changer with Sitecore and Salesforce

    Brands can no more rely simply on content development and search engine rankings with cut throat competition and more than ever demanding customers

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    CX trends to watch for in 2019

    Customers of today are seeking more meaningful and personalized conversations with brands

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    Robotic Process Automation

    The process by which businesses can train robots or computer software to emulate and routine or repetitive responses generally given by employees into higher ROI and time efficacy

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About Author


Shariq Imam

Director - Sales (UK)

Result oriented sales professional with exposure to business development, Marketing strategies and planning, client relationship management, and customer service. Adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings. To be customer facing, engaging consultant with a keen ability to think strategically, listen to and understand clients' needs and concerns. Brand positioning, Company profiling for prospective clients. To offer solutions that has a deep impact on the clients business. Strong Domain Knowledge across European Market probing for client requirements within IT & Infrastructure Management Services.

To be primary client contact on several aspects of account direction and service delivery, playing a critical role in client communication, providing oversight during deployments to mitigate project risk, manage project economics and engage with customers at an executive level. History of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.

Author's Post


Dec 2018

3 Key digital strategies giving insurers a competitive edge

Posted by Shariq Imam| Insurance

The insurance industry is in one of the most disrupted phases in the current era and it will redefine the way this industry works. The industry has been clamped down by legacy mainframes and tight legislature, riddled with low customer

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