Ash heads Service Delivery for Espire’s Australia & New Zealand operations. Ensuring excellent client satisfaction is Ash’s key responsibility. Involved right from the initiation of a client engagement, Ash ensures of all aspects of service delivery conforms to excellent customer experience and outcomes for our clients. He oversees the management of project requirements and serves as a bridge between the client and the project delivery teams in Espire.
Actively involved through the whole client lifecycle, Ash co-ordinates and participates in the monitoring and review processes related to service delivery and, helps identify issues impacting service excellence objectives.
Ash has over 16 years’ experience in the IT industry, playing diverse and mixed roles in areas such as core Technology and Service Delivery.
A person with a happy and cheerful disposition, Ash is a fitness enthusiast and loves his gym time.