Facilities and Infrastructure

We realise the sensitive nature of the information shared by our clients with us and the significance of timely delivery of the committed services. Consequently, we have left no stone unturned in order to ensure that our New Delhi offshore development centre (ODC), compliant with SEI CMMI level 5 processes and certified with ISO 9001:2008 and ISO 27001:2005, is a world class facility designed with an eye to the most meticulous detail:

Main Offshore Delivery Centre

Information Security Management System

Espire has implemented international state-of-the-art standards of security to maintain confidentiality of customer data:

  • ISO 27001:2005-certified standards used as the basis for information security policies
  • Rigorous reference checks of all incoming employees to ensure reliable track record of integrity
  • Regular information security audits to ensure adherence to the security guidelines and identify opportunities for improvement
  • Remote storage and back up of all sensitive data
  • Each employee signs an exclusive Non Disclosure Agreement

Network Security

  • Firewalls and Address Assignments
    • Checkpoint NG-1 firewall system
    • 128 Internet Valid IP address to protect the communication over the public network
  • Intrusion Detection Methods and Tools
    • Cisco IDS-4210 with Cisco Secure Policy Manager
    • Cisco IDS Network Sensor version 3.0 for automatic update of signatures Gateway Virus detection technology
    • Implemented on all servers
    • Antivirus software is also running on each desktop/mobile system
    • Virus definition tables are updated every morning
    • Number of rules with various methods have also been implemented to delete/deny Internet worms
  • Virus Detection Capabilities
    • Gateway Virus detection technology
    • Implemented on all servers
    • Antivirus software is also running on each desktop/mobile system
    • Virus definition tables are updated every morning
    • Number of rules with various methods have also been implemented to delete/deny Internet worms

Physical Security & IT Redundancy

Security systems and processes, access control  and firewalls, redundancies and off location backup sites with fire proof storage facilities all go a long way in instilling that extra degree of confidence  among our clients

  • 24 Hour physical Security through Professional Security Guards
  • Access Controlled Premises
  • ID Cards for all employees
  • Restricted entry to sensitive areas
  • Portable Media Disabled on PCs (Floppy, USB based media etc.)
  • Security protocol education and verification
  • Dual level power redundancy
  • 100% parallel redundancy UPS
  • Computer and Telecom covered by Vendor SLA's
  • Documented disaster recovery plan
  • Documented procedures for recovery from minor and major interruptions
  • Redundancy and backup built-in to minimise downtime
  • Hot plugged critical part redundancies and on-site spares

We call these "Advantage Espire, designed to inspire you.

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Client Speaks

 
"Espire, through its many capable and committed resources have continued to provide us services and solutions to the best of our satisfaction"
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